Frequently Asked Questions (FAQs)
1. What is MySunday?
MySunday is a South African online store offering thoughtfully designed card games, board games and lifestyle products that bring people together and make weekends more meaningful.
2. Where do you deliver?
We currently deliver throughout South Africa.
3. How long does delivery take?
Orders are usually processed within 1–3 business days. Delivery times vary depending on your location and the courier service.
4. How much does delivery cost?
Delivery costs are calculated at checkout based on your location and the size of your order.
5. Do you offer free shipping?
From time to time we run free shipping promotions. Any current offers will be displayed on our website.
6. Can I track my order?
Yes. Once your order has been shipped, you’ll receive a tracking number by email so you can follow its journey.
7. Do you sell digital products?
Yes. We offer selected digital products alongside our physical products. Digital purchases are delivered electronically after payment has been confirmed.
8. Can I return my order?
Yes. Eligible physical products may be returned in accordance with our Refund Policy. Digital downloads and certain other products may not be eligible for return.
9. What should I do if my order arrives damaged or incorrect?
Please email us as soon as possible with your order number, a description of the issue and photos if applicable. We’ll work quickly to resolve it.
10. What payment methods do you accept?
We accept secure online payment methods available during checkout, including major debit and credit cards and other supported South African payment options.
11. Is shopping on MySunday secure?
Yes. Our website uses secure payment processing and encryption to help protect your personal and payment information.
12. Can I cancel my order?
If your order has not yet been processed or shipped, we’ll do our best to help. Please contact us as soon as possible after placing your order.
13. Do you ship internationally?
At this time, we only deliver within South Africa.
14. Are your games suitable for children?
Recommended age ranges are listed on each product page. Some games are designed specifically for adults, while others are suitable for families.
15. Are your products original?
Yes. We design and curate original products with a focus on creating meaningful moments and bringing people together.
16. Can I buy your games as a gift?
Absolutely! Our games make great gifts for birthdays, holidays, anniversaries, housewarmings and special occasions.
17. Will you release new games?
Yes! We’re always working on new games, conversation starters and products to make weekends even more memorable.
18. How can I contact MySunday?
You can reach us anytime by emailing hello@mysunday.co.za. We’ll get back to you as soon as we can.
19. Can I collaborate with MySunday?
We’re always open to exciting partnerships, wholesale enquiries and collaborations. Send us an email and tell us more about your idea.
20. What makes MySunday different?
We believe the best memories aren’t made on screens—they’re made around tables, on couches, in gardens and wherever people choose to connect. Every MySunday product is designed to help you laugh more, talk more and spend quality time with the people who matter most.